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8563 great job offers from 12 sources Looking for employees? Publish job ad

HelpDesk Support 1 and 2 level

  • Riga
  • from 1600 (gross)
  • Ārvalstu komersanta Dukascopy Bank SA pārstāvniecība
  • Full time
  • Deadline 16.05
  • 1 week ago

Responsibilities:

  • Provide first and second level support to end-users, addressing hardware and software issues
  • Troubleshoot and resolve technical problems related to computers, printers, and peripherals locally and remotely.
  • Install, configure, and maintain computer hardware and software systems.
  • Collaborate with team members to ensure the smooth operation of IT infrastructure.
  • Assist with network setup and troubleshooting.
  • Create and maintain user and computer accounts in Active Directory environment.
  • Stay up-to-date with industry trends and technology advancements to provide the best support.

We expect from you:

  • Experience in IT support, preferably in a corporate environment.
  • Strong knowledge of computer hardware and software, mainly Windows (knowledge of Mac OS and Linux as advantage)
  • Proficiency in troubleshooting common IT issues and providing solutions.
  • Strong communication skills, partly in English.
  • Excellent problem-solving abilities.
  • Ability to work independently and as part of a team.

We offer:

  • Being part of successful and growing Swiss company with an international presence and team;
  • The possibility to participate in company's expansion on different markets
  • Exiting work and attractive compensation that will increase with the increase of performance
  • Opportunity for growth both in terms of personal achievement and within the company on a large scale
    • Jelizaveta Uspenska
    • +37126959123
  • Rīga, Lāčplēša iela 20A, LV-1011
  • 40006011188
ID: 661e199a48e20 144 13